A PROFESSIONAL PLATFORM FOR CONVERSATIONAL AI ASSISTANTS IN ENTERPRISES
Deploy and operate AI assistants in your omni-channel easily and rapidly using our platform powered by the best available LLM and NLP technologies
TECHNOLOGY AND FEATURES
PRECISE CONVERSATION ORCHESTRATION
Equip Your AI Assistants with Super Accuracy, Precision and Intelligence
By leveraging comprehensive orchestration systems we are able to process nature language conversations with great precision, accuracy and understanding. This synergy ensures coherent and accurate AI interactions that are free from errors, enhancing the reliability in all communication.
MASTERING CONVERSATIONAL EXCELENCE
Experience Natural AI Conversations Just Like Talking to a Real Person
Our platform utilizes Large Language Models (LLM) to significantly improve understanding and interaction. This advanced technology allows our AI to capture subtle nuances and contextual details, ensuring that every interaction is not only precise but also deeply engaging and remarkably human-like, thereby enriching the overall conversational experience.
OMNI-CHANNEL AI ASSISTANT SOLUTION
One AI Assistant Serves All the Ways across All Channels
Leverage the power of our AI Assistant and manage all communication channels with equal efficiency. Streamline interactions across e-mail, chat, voice, and social media, ensuring uniform and superior service experience for your customers. Our AI seamlessly adapts to each channel, enhancing engagement and efficiency.
The Structure of Our Platform
BANK-GRADE SECURITY AND ARCHITECTURE
AddAI Platform Is a Fortress in Data Protection
The architecture provided by AddAI brings you the pinnacle of data security, employing bank-grade measures to safeguard every interaction. Experience a platform designed for iron-clad security, ensuring unparalleled reliability and trust.
PERSONALIZED CUSTOMER EXPERIENCE
Tailored customer interactions with AI
Our AI Assistant enhances customer service by using pre-built integrations with your enterprise systems to access detailed customer and product data. This allows for personalized, relevant responses to individual inquiries, improving satisfaction and service efficiency.
MULTI-LANGUAGE ABILITIES
Complete tasks and solve customer requests in any language
Our AI Assistant excels in multilingual capabilities, understanding 56 languages and communicating in them. This global reach allows you to serve clients from anywhere in the world, providing them with personalized and comprehensible interactions. Whether your customers are local or international, our AI ensures no language barrier stands in the way of exceptional service.
HOW IT WORKS
A QUICK AND SEAMLESS PROCESS FROM START TO FINISH
Accelerate and Streamline the AI Assistant Development and Maintenance to the Maximum
Our platform provides a comprehensive set of tools designed for easy and swift development and maintenance of AI assistants. These tools facilitate testing, training, and retraining of the AI engine, ensuring that your AI remains cutting-edge and efficient. This streamlined approach allows you to enhance and refine your AI solutions with minimum effort, keeping them responsive and up-to-date with the latest advancements.
SMART PROMPTING FOR THE CREATION OF TOPICS
Custom Conversation Topics Made Simple
Our platform lets users create new conversation topics effortlessly by crafting prompts directly in our intuitive UI, using natural language text. This feature allows for rapid and efficient development of knowledge domains for AI assistants, empowering users to tailor their AI interactions to specific needs and contexts with ease.
EFFICIENT ONGOING CARE
Streamline the AI Assistant Maintenance with Our Professional Toolkit
Our platform provides a comprehensive set of tools designed for an easy and swift development and maintenance of AI assistants. These tools facilitate testing, training, and retraining of the AI engine, ensuring that your AI remains cutting-edge and efficient. This streamlined approach allows you to enhance and refine your AI solutions with minimum effort, keeping them responsive and up-to-date with the latest advancements.
PLATFORM MODULES
ADDAI UNIVERSAL AI ASSISTANT
Carrying Out All Customer Interactions with Advanced AI
Our AI Assistant module sets a new standard for excellence in customer experience (CX). Crafted on a hybrid NLP and LLM framework, it is pre-trained to engage with users naturally, be it text or voice communication, in multiple languages. It adapts and grows by learning from the specific data and documents of your company, delivering interactions that are both personalized and contextually informed. This module represents the pinnacle of intuitive, intelligent customer communication.
THE ADDAI FRONT-ENDS
Seamless AI Integration with AddAI Front-Ends
Unlock effortless AI assistance across all your communication channels with AddAI Front-Ends. This suite of plug-ins makes it incredibly simple to incorporate a sophisticated AI assistant into your website, mobile application, or voice call center. Our technology enables seamless text and voice interactions, blending live and AI communication flawlessly, which includes intelligent call transfers.
The AddAI Front-Ends module includes:
- AddAI Mobile App SDK: Integrate AI functionality directly into your mobile applications with ease.
- AddAI Web-Chat Window Plug-in: Enhance your website with a responsive AI chat feature.
- AddAI Call Centre Voice Gateway / Proxy: Bridge the gap between AI and human interaction in your call centers, ensuring a smooth transition and consistent support experience.
With AddAI Front-Ends, expanding your AI capabilities becomes a plug-and-play experience, elevating your existing communication infrastructure swiftly and efficiently.
ADDAI AI ENGINE TOOLS
Powerful AI Engine Toolbox with LLM Enhancements
Maximize the potential of your AI by using the AddAI Tools with LLM Enhancements, your complete AI Engine Development Toolbox. This comprehensive suite of tools is crafted to streamline the entire life cycle of your AI engine—from initial building to ongoing operation. It significantly reduces the time spent on testing, training, monitoring, development, and fine-tuning of your AI solutions.
This module provides:
- AddAI Testing Tool: Test the capabilities of your AI rigorously to ensure top-notch performance.
- AddAI Training Tool: Train your AI with new data effortlessly, enhancing its learning curve.
- AddAI Magic UI: An intuitive user interface that simplifies the management of your AI’s features and functions.
- AddAI Magic Flow: Visualize and customize the decision-making processes of your AI with ease.
- AddAI AI Engine Health & Performance Reporting: Keep track of the health of your AI and optimize its performance using detailed analytics.
With these tools at your disposal, you can ensure that your AI remains at the forefront of innovation, delivering the high-quality, intelligent responses your users expect.
SIGNIFICANT BENEFITS OF ADDAI AI ASSISTANT PLATFORM
24/7 AVAILABILITY
EASY, FAST AND INTUITIVE
SUPERIOR LEVEL OF UNDERSTANDING
ALL CONVERSATIONS ARE MONITORED
PROMOTES AN INNOVATIVE FEEL FOR YOUR BRAND
BOOSTS INTERRACTIONS ON DIGITAL CHANNELS
%
INCREASE IN REVENUE
%
INCREASE IN SATISFACTION
%
COST REDUCTION
VERY FAVOURABLE ROI – LESS THAN 2 YEARS
ABILITY TO HANDLE UP TO 500 CLIENTS AT THE SAME TIME
UNDERSTANDS AND SPEAKS UP TO 56 LANGUAGES
FAQs
What is an AI assistant?
An AI assistant is a digital helper designed to communicate and to perform tasks for users through natural language processing and machine learning. It can assist with a variety of tasks, such as answering questions, scheduling, providing customer support, and more.
How does the AI Assistant interact across different channels?
Our AI Assistant is omni-channel-capable which means that it can deliver consistent and personalized interactions across various platforms including websites, mobile apps, social media, and voice communication systems, without losing context or efficiency.
Is the AI Assistant able to understand multiple languages and to communicate in them?
Yes, our AI Assistant is multilingual and it can communicate effectively in multiple languages so it is suitable for global businesses seeking ways to provide localized support.
How can the AI Assistant be trained with company-specific information?
The AI Assistant can be trained using the data and documents of your company through our easy-to-use training tools. This process involves feeding relevant information into the AI so that it can learn and provide accurate responses related to your business.
What measures are in place to ensure the security and privacy of our data?
Our platform prioritizes security and privacy, employing robust encryption and compliance with international data protection standards to ensure your information remains secure.
Can the AI Assistant handle complex customer queries?
Absolutely. Our AI Assistant is powered by advanced LLM and NLP technologies that let it understand the context, learn from interactions, and handle complex inquiries with ease.
How long does it take to implement the AI Assistant?
Implementation time can vary depending on the complexity and specific needs of your business. However, our platform is designed for quick deployment, and we provide all the necessary tools and support to get your AI Assistant up and running efficiently.
Can we customize the AI Assistant to match the voice and tone of our brand?
Yes, you can customize the AI Assistant to align with your brand identity, including its voice, tone, and the type of interactions it will have with your customers.
How does the AI Assistant improve over time?
Our AI Assistant uses machine learning to improve its interactions over time. It learns from each interaction to provide more accurate and relevant responses in future.
What kind of support can we expect after implementing the AI Assistant?
We offer continuous post-implementation support, including troubleshooting, updates, and further customization options in order to ensure that the AI Assistant continues to meet the evolving needs of your business.
Are you interested?
We will be pleased to make a live demo for you and show you our AddAI Platform.