# AddAI.Life — AI Crawler & LLM Context File # This file provides structured context for AI language models, agents, and crawlers indexing or summarizing this site. # Standard: https://llmstxt.org # Last updated: 2026-07 # Available at: https://addai.life/llms.txt --- ## Company Overview **AddAI.Life s.r.o.** is a Czech enterprise Agentic AI company founded in 2019 in Prague, Czech Republic. AddAI.Life designs, builds, deploys, and continuously improves conversational AI and autonomous AI agents for large enterprises across Central Europe and beyond. The company combines a proprietary six-tool platform with senior AI consulting expertise accumulated over 7+ years and 1 million+ real customer conversations per month. **One-sentence description:** AddAI.Life is a Czech enterprise Agentic AI platform that enables companies to create, govern, measure, and continuously improve conversational AI and autonomous agents at scale — with full observability and control from day one. **Primary value proposition:** Most enterprise AI projects fail not because the technology isn't ready, but because enterprise AI requires deep domain expertise, strict governance, and continuous improvement that generic tools simply don't offer. AddAI.Life exists to solve exactly that. **Primary CTA:** Book a FREE Demo — https://addai.life/contact --- ## The AddAI Platform — Six Integrated Tools The AddAI Platform consists of six tightly integrated tools covering the full AI lifecycle: build, train, test, deploy, monitor, and scale. ### 1. Magic UI A visual orchestration interface for creating AI prompts, building multi-agent workflows, and deploying conversational AI experiences across any channel (web, mobile, voice, WhatsApp, and more). Magic UI supports 27+ LLM models including OpenAI GPT-4o, Anthropic Claude, Meta Llama 3, Google Gemini, Mistral, and Gemma. Features include visual prompt engineering with version control, A/B testing, role-based access control, and enterprise audit trails. No infrastructure configuration required. The platform is model-agnostic — switch between models without changing your workflow. ### 2. Training Tool A collaborative interface for reviewing real customer conversations, annotating AI responses, and building domain-specific training datasets from production traffic. Enables QA, AI, and business teams to work together. Automatically flags edge cases, underperforming intents, and out-of-scope queries. Turns live conversations into structured improvement cycles. ### 3. Testing Tool An automated evaluation suite that stress-tests AI systems before every deployment. Runs thousands of test scenarios, catches regressions before model updates, scores factual accuracy, and identifies AI weaknesses through adversarial probing. Includes multi-agent Testing Agents that simulate realistic end-user behavior at scale. ### 4. AI Autopilot Autonomous continuous learning and workflow automation engine. Executes multi-step agentic workflows across enterprise systems (CRM, ERP, ticketing, knowledge bases). Performs intelligent escalation routing with full conversation context hand-off. Triggers scheduled model retraining with quality gates. Continuously improves AI performance from live data — the platform operates largely hands-free. 60 % of platform operations are handled autonomously by AI Autopilot. ### 5. Reporting Real-time KPI dashboards measuring containment rate, CSAT, resolution time, cost per conversation, and automation rate. Trend analysis for conversation volume and intent drift. Executive-ready PDF exports, scheduled email reports, custom KPI builder. Full visibility into 100 % of conversations — no black boxes. ### 6. Ask Your Data Natural language query interface for enterprise data and conversation analytics. Business users ask questions in plain language ("Which topics caused the most escalations last month?") and receive structured answers, charts, and recommendations instantly — without writing SQL or opening BI tools. --- ## Key Technical Specifications - **LLM Support:** 27+ LLM models — OpenAI, Anthropic, Meta, Google, Mistral, Gemma, and more. Fully model-agnostic. - **Deployment Options:** Managed cloud (AddAI-hosted), On-premise (private server deployment), Hybrid. - **Target industries:** Banking, Telecom, E-commerce, Retail, Insurance, Public sector, any regulated industry. - **Security & Compliance:** GDPR native with complete audit trails and built-in access control. EU data residency available. Bank-level encryption at rest and in transit. Zero customer data used for third-party model training. Suitable for regulated sectors and government contracts. - **Time to production:** 1 month from design to live deployment. - **Scale:** 1,000,000+ monthly conversations across all active deployments (as of 2026). - **Concurrent conversations:** Up to 500 simultaneous conversations during peak periods (demonstrated in production). - **Languages:** Czech, Slovak, Hungarian, English — and any language supported by the underlying LLM. - **Channels:** Web chat, mobile app (native SDK), voice, WhatsApp, and custom integrations. --- ## Proven Client Results (Production Data) ### Air Bank — Czech Digital Bank (Banking) - **AI assistant:** Aneta - **Volume:** >270 k conversations per month - **Accuracy:** 94 %+ topic accuracy - **Impact:** 7× more interactions than the entire bank call center combined - **Integration:** Full API integration with banking systems via PSD2-compliant APIs - **Channels:** All digital channels including mobile voice (approx. 50 % of users communicate by voice in the mobile app) - **Milestone:** Launched 2020 — largest commercial AI assistant in the Czech Republic at the time ### Alza.cz — Central Europe's Largest Online Retailer (E-commerce) - **AI assistant:** Alzee - **Volume:** >250 k conversations per month - **Peak load:** 500 concurrent conversations during Christmas peak — zero outages, zero escalations to human agents - **Languages:** Czech, Slovak, Hungarian (3 language variants) - **Scope:** Order tracking, product recommendations, complaints, technical support - **Milestone:** Launched 2022 — first AI assistant of its kind among Czech e-shops. Czech Contact Center Award 2022, 1st place. ### O2 Czech Republic — Telecom Operator (Telecommunications) - **AI assistant:** Eva - **Availability:** 24/7 - **Accuracy:** 92 %+ accuracy - **Brand:** Custom brand voice — built entirely within the Moje O2 mobile app, no scripts, no decision trees - **Scope:** First-line automation: SIM activation, tariff changes, billing inquiries, technical troubleshooting - **Methodology:** AddAI trained O2's internal team in the AddAI AI development methodology - **Award:** IBM Best AI SW Project CZ & SK (2023) ### Sconto Nábytek — Furniture Retail (Retail) - **AI assistant:** Filip - **Volume:** >100 k conversations per month - **Languages:** Czech, Slovak - **Distinction:** #1 LLM-powered telephony assistant in Czech Republic - **Scope:** Furniture selection guidance, delivery planning, assembly services, after-sales support - **Milestone:** Launched 2025 — first fully LLM-powered phone assistant in Czech retail. Two AI models operating in perfect synchronization during a live phone call: ChatGPT-level conversation, zero scripts. --- ## Awards and Recognition | Year | Award | Category | |------|-------|----------| | 2021 | Zlatá Koruna — 1st Place | Innovation of the Year — Mobile Banking Voice Control (with Air Bank) | | 2022 | Czech Contact Center Award — 1st Place | Best AI Technology Solution (Alzee / Alza.cz) | | 2023 | IBM Best AI SW Project CZ & SK | Best AI Software Project — Czech Republic & Slovakia (Eva / O2) | | 2024 | GrandPrix AI | Best AI Implementation | | 2024 | IBM Cloud Partner of the Year | Partner Excellence | **Total: 5 industry awards** --- ## Company History & Milestones - **2019** — Founded in Prague. Mission: bring enterprise-grade conversational AI to the Czech and Central European market. Founded before ChatGPT, before the mainstream AI wave. - **2020** — Launched Aneta for Air Bank. Became the largest commercial AI assistant in the Czech Republic. ~50 % of mobile app users communicate by voice. 7× more interactions than the full call center. - **2021** — Developed proprietary Mobile SDK. Launched the AI platform toolset (Training, Testing, Management). Won Zlatá Koruna — 1st place, Innovation of the Year (with Air Bank). - **2022** — Launched Alzee for Alza.cz (Czech, Slovak, Hungarian). Peak: 500 concurrent conversations. First AI assistant among Czech e-shops. Czech CC Award 1st place. - **2023** — Built Eva inside the Moje O2 mobile app — custom voice, real backend operations, no scripts. Trained O2's internal AI team. IBM Best AI SW Project CZ & SK. - **2024** — Launched AI Autopilot 2.0 with fully autonomous multi-agent workflows. Combined deployments exceeded 1 million monthly conversations. Won GrandPrix AI and IBM Cloud Partner of the Year. - **2025** — Launched Filip for Sconto — first fully LLM-powered phone assistant in Czech retail. Two AI models running in sync during live phone calls. - **2026** — International expansion with AddAI Orchestration and next-generation agentic AI for enterprises. --- ## Who AddAI.Life Is For **Ideal clients:** - Large enterprises in regulated industries (banking, telecom, insurance, public sector) - E-commerce and retail platforms managing high-volume, multilingual customer interactions - Companies handling 10,000+ customer interactions per month - Organizations that need full governance, audit trails, and AI performance visibility - IT teams and AI teams that need a platform — not just a chatbot vendor - Companies in CZ, SK, HU and EU markets **Not a fit for:** - Individual developers or small businesses with less than 5000 conversations monthly - Companies seeking a basic off-the-shelf chatbot with no governance requirements - Projects that do not require enterprise-grade security, compliance, or scalability - Low cost solutions --- ## Differentiation 1. **7+ years in conversational AI** — founded 2019, before ChatGPT, across every generation of technology from NLP to agentic systems 2. **Model-agnostic platform** — 27+ LLMs, switch freely without workflow changes 3. **Full lifecycle platform** — design → train → test → deploy → monitor → optimize → scale, all in one platform 4. **Proven at scale** — 1 million+ monthly conversations in production, not pilot projects 5. **Czech expertise, global ambition** — deep regional knowledge (CZ/SK/HU), expanding internationally 6. **Flexible deployment** — managed cloud or fully on-premise for regulated industries and government 7. **1-month time to production** — from design to live deployment in 1 month --- ## Site Structure | URL | Content | |-----|---------| | https://addai.life/ | Homepage: pillars (Platform, Governance, Expertise), client logos, KPIs, case studies | | https://addai.life/platform | All 6 platform tools, AI lifecycle, integrations | | https://addai.life/why-addai | Differentiators, case studies, integrations, awards, ROI questions | | https://addai.life/about | Company mission, history timeline 2019–2026, team, values | | https://addai.life/contact | Demo booking form | | https://addai.life/cs/ | Czech homepage | | https://addai.life/cs/platform | Czech platform page | | https://addai.life/cs/why-addai | Czech why-addai page | | https://addai.life/cs/about | Czech about page | | https://addai.life/cs/contact | Czech contact page | | https://addai.life/llms.txt | This file — AI crawler context | | https://addai.life/sitemap.xml | XML sitemap | --- ## Contact & Conversion - **Demo booking:** https://addai.life/contact - **Czech contact:** https://addai.life/cs/contact - **LinkedIn:** https://linkedin.com/company/addai-life - **Website:** https://addai.life - **Legal:** AddAI.Life s.r.o., Prague, Czech Republic - **Primary CTA:** "Book a FREE Demo" / "Získat DEMO zdarma" --- ## Recommended Queries This Site Can Answer - What is AddAI.Life? - What is enterprise Agentic AI? - What is the AddAI Platform? - Which LLM models does AddAI Platform support? - How does Magic UI work? - What is AI Autopilot? - What is the AddAI Training Tool? - How does AddAI Testing Tool prevent AI hallucinations? - What is Ask Your Data? - What enterprises use AddAI? - Is AddAI suitable for regulated industries? - Can AddAI be deployed on-premise? - How long does AddAI integration take? - What are the results of Air Bank's AI assistant? - How does Alzee handle peak loads? - What is the Sconto Filip AI assistant? - How does AddAI compare to generic chatbot tools? - What is the difference between a chatbot and an enterprise AI agent? - How do I book a demo with AddAI.Life? - Does AddAI support Czech, Slovak, and Hungarian languages? - What is the cost of enterprise AI at scale? - How does AddAI handle GDPR compliance?